These are our main terms and conditions of service.
Acceptance of Terms and Conditions
By reading the Terms and Conditions, you acknowledge, understand and agree to accept them.
Booking Section
Contact via enquiries for booking reservations. Should you need to make any changes to your booking please do so at your earliest convenience.
Cancellation
If you need to cancel your booking, Orkney Uncovered requires notification in writing (confirmed email is also acceptable). The effective date of cancellation will be the date which we receive your notification. We can give you the option to move your tour to another date (subject to availability).
Fee’s will be payable if cancellation occurs. These are as follows:
| Notification of Cancellation | Cancellation Fee% of Total Price |
| 31 Days Plus | 25% |
| 1 – 31 Days | 100% |
| Cancellation Terms |
In the case of adverse weather affecting tours/ferry sailings, when in Orkney an alternative tour will be offered, or a full refund will be payable. If adverse weather affects your journey to Orkney and therefore you cannot make your tour, then you will need to speak to your Travel Insurance provider.
Prices
Prices quoted include all admissions where stated. Bottled water is included on the tour . All Tour prices will be shown on full tour itinerary. Please note that these are present costs and due to rising fuel costs and changes in admission prices may be subject to change. If there may be a change Orkney Uncovered will inform you in advance.
All Tour prices will be shown, please note that these are present costs and due to rising fuel costs and changes in admission prices may be subject to change. If there may be a change Orkney Uncovered will inform you in advance.
Vehicle Occupancy
Orkney Uncovered vehicle occupancy minimum is two (2) persons per tour. One (1) person becomes a Bespoke Private Tour and prices will differ and be available on request. Tours are subject to availability. Please note also that in fairness to all passengers luggage is restricted to one small bag or rucksack.
Tour Payment
For tours booked within 1 month of your arrival we would require full payment at the time of booking. For tours booked in advance of 1 month of arrival we would require a 25% non refundable deposit with the balance payable 1 month before your tour date.
Payment can be made via BACs transfer, Cash or Cheque drawn on a UK Bank. Any bank charges levied by either the sending or receiving bank when accepting payment by BACs and Cheque shall be paid by you.
We accept all major Debit and Credit Cards.
Please note that Payment methods may be subject to change.
If full payment is not received within fourteen (14) days of your booking, Orkney Uncovered reserves the right to cancel your booking.
Insurance/Adverse Weather
Orkney Uncovered strongly recommends that you purchase comprehensive individual/family Travel Insurance. Orkney Uncovered will not be responsible for any losses, injuries or damages.
In the case of adverse weather affecting tours/ferry sailings, when in Orkney an alternative tour will be offered, or a full refund will be payable. If adverse weather affects your journey to Orkney and therefore you cannot make your tour, then you will need to speak to your Travel Insurance provider.
Cruise Ships
We recommend that customers purchase comprehensive individual/family Travel Insurance as should their cruise ship not dock due to adverse weather/sea conditions, or any unforeseen circumstances which may lead to cancellation of the cruise ship arriving in port, then Orkney Uncovered will not be held liable. This includes the cruise ship having booked to arrive then cancelling.
Liability
Many of the structures we visit are very old and are not maintained. Entering sites and structures is at your own risk. Orkney Uncovered will not cover any liability arising from persons entering such sites and structures.
Right to Refuse Service
Orkney Uncovered reserves the right to refuse service to any persons who cause a nuisance, conduct themselves in an offensive or disorderly manner, or threaten, in any way, theirs or the safety of others. In such a circumstance Orkney Uncovered will not be responsible for any damage or injury sustained by you as a result of your behaviour. Should Orkney Uncovered exercise our right to refuse service, you forfeit all monies paid to Orkney Uncovered.
Smoking Policy
Orkney Uncovered would like to advise persons that no smoking is allowed in or outside the vehicle.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Copyright
The contents of Orkney Uncovered publications, including Orkney Uncovered website are protected by copyright and may not be copied, stored or transmitted, in any part, without the prior written consent of Orkney Uncovered.
Data Protection Act
Orkney Uncovered takes your personal security very seriously. Your personal information will only be used to provide you an Orkney Uncovered Tour. We will not use your personal information for marketing activities. You may opt out from receiving emails from Orkney Uncovered.